The most expensive thing a small business does is let the phone ring out. Someone looking for what you sell will call the next result within about a minute, and you will never know they existed.
US-based agents answer in your business name, take the details, and either book the appointment or hand you a lead with everything you need to call back. Outbound follow-up is available for quotes that have gone quiet.
Inbound is $2.50 per minute, pay as you go, with no lock-in. Outbound work is quoted rather than published, because a follow-up campaign depends on the list, the script and the volume. Get in touch and we will price it.
It works best paired with the phone system, because then we can see what is actually happening: how many calls came in, how many were missed before the service picked them up, and what those missed calls were worth. Most owners are surprised by that number in the first month, and it is usually the clearest argument for keeping the service.
Scripts are yours to shape. If callers keep asking something the agents cannot answer, you tell us once and it goes into the brief, so the service gets better at representing you over the first few weeks rather than staying frozen at whatever we guessed on day one.
What the service does
- Inbound reception in your business name, $2.50 a minute.
- Appointment setting straight into your calendar.
- Outbound follow-up on stalled quotes, quoted per business.
- Pay as you go, no minimum term.
Questions homeowners actually ask
Are the agents offshore?
Our default is US-based agents. We can provide agents elsewhere on request if that suits your budget or your hours better, but you have to ask for it.
What does it cost?
Inbound is $2.50 per minute. Outbound depends on the campaign, so get in touch for a quote.
Do they know my business?
They work from a script and a FAQ we build with you, and it gets updated as you tell us what callers actually ask.
What hours are covered?
Whatever you choose. Some clients use it only for overflow and after hours, others route everything through it during the day so the crew is never interrupted mid-job.